Privacy Policy
Privacy Policy – Ben & Mila
At Ben & Mila, your trust matters. We are fully committed to protecting your privacy and handling your personal information with transparency, care, and responsibility. This Privacy Policy outlines what data we collect, how we use it, and how you remain in control of your personal information.
By using our website (https://benmila.com), you agree to the practices described below.
Who This Applies To
This policy applies to all services provided by https://benmila.com.
Please note: We are not responsible for the privacy practices of third-party sites linked on our platform.
What Information We Collect
When you interact with Ben & Mila, we may collect the following information:
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Personal Identification: Name, email address, phone number, and delivery address when placing an order or contacting customer support.
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Payment Information: Secure billing details, processed via encrypted third-party systems.
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Order Information: Products purchased, quantity, total value, and shipping data.
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Device & Browser Info: IP address, browser type, device ID, and session behavior.
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Cookies & Tracking: For personalizing your shopping experience and improving website functionality.
How We Use Your Information
We only use your information for the following purposes:
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Order Fulfillment: Process payments, ship products, and manage returns or support.
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Account Management: Track orders, update preferences, and assist you via your account.
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Personalization: Tailor product suggestions and marketing content based on your interests.
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Performance & Analytics: Analyze how our site is used and improve usability.
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Marketing (with consent): Send email or SMS updates — unsubscribe anytime.
How We Collect Data
We collect data through:
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Website forms (e.g., order checkout, account sign-up)
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Newsletter sign-ups
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Customer service chats or emails
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Order history and account activity
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Cookies and tracking technologies
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Social media interactions when connected to our brand
Sharing Your Information
We do not sell or rent your personal information.
We may share it only when necessary, such as with:
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Service providers: Payment processors, shipping companies, review platforms, etc.
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Legal obligations: If required by law or in response to valid legal requests.
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Business transitions: In the event of a company sale, merger, or acquisition.
All partners are contractually obligated to keep your data secure and confidential.
Cookies & Tracking
We use cookies to:
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Understand browsing behavior
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Personalize your shopping experience
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Improve site performance and security
You can disable cookies via your browser settings, though it may limit certain features.
Data Retention
We keep your personal data only as long as necessary to fulfill the purposes outlined here or as required by law. Once no longer needed, we securely delete or anonymize the data.
Your Rights & Choices
You are in control of your data:
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Modify or delete your information: Contact us anytime to request changes or removal.
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Manage cookies: Adjust settings in your browser.
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Unsubscribe: All marketing emails include an easy opt-out option.
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Access your data: We’ll provide details upon verified request.
SMS Communication
By subscribing to Ben & Mila SMS updates, you agree to receive automated messages to the number provided.
Message frequency varies. Consent is not required for purchase.
Standard message/data rates may apply.
Text STOP to unsubscribe or HELP for support.
Third-Party Services
We only work with reputable third parties who assist us in operating our store, including:
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Payment platforms (e.g., Stripe, PayPal)
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Shipping carriers
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Review systems (e.g., WebwinkelKeur)
They are bound by strict confidentiality and data protection agreements.
Policy Updates
This policy may be updated periodically. We recommend checking this page from time to time to stay informed about how your data is handled.
Contact Us
If you have any questions, concerns, or data-related requests, please don’t hesitate to reach out:
📧 Email: support@benmila.com
🌐 Website: https://benmila.com
Business Information